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Danish Technical Support Agent - Relocation Provided

DXC / CPL Integrated Services

Name: DXC / CPL Integrated Services


English, Danish
15-06-2018
Permanent
Code: JO-1706-354665CS_1066
Dublin - Dublin Region, Ireland
€22,000

We are looking for Danish speakers to work as a Technical Support Analysts to provide first level support to top clients of DXC Technology.No experience necessary as we will provide you with full training. We offer a relocation package paid for by the company. We will also help you set up your social secruity number and bank account.
DXC Technology is located in Kildare, a suburb just outside of Dublin. It is about 35 minutes by bus or train from Dublin City Centre so you have the option to live in the vibrant city or in the quiet outskirts for cheaper rent. Ireland is known for its deep culture, and warm and welcoming people. Come and work in Ireland!
Responsibilities:


• Answer calls quickly but accurately
• Gather information to resolve customer problems using the relevant tools and systems
• Update customers regading the status of their call
• Escalate issues when needed
• Achieve individual and team goals
• Mentor new hires


Requirements
• Fluent in Danish and good level of English
• Excellent communication skills and ability to solve problems
• Interest in IT or computers
• Team player
• Call centre, IT or customer support background is ideal but not required


Benefits and conditions:
• Permanent contract with Cpl onsite in DXC
• Salary: €22,000 per annum plus bonuses
• Tax in Ireland is one of the lowest in Europe
• Flexible working hours. Shift work
• 21 days holiday
• Career training and education
• Free shuttle bus service paid transport
• Fun company activities
• Cheap gym membership onsite
• Free parking


If you are interested in this position, apply through this advertisement or send in your CV at: claudio.soldo@cpl.ie

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